FAQ

Answers to some of your Frequently Asked Questions

How much do you charge?
Unfortunately there is not an easy answer. Every home is different and unique. We price the service on how many rooms are in the house, square footage and according to our clients individual cleaning needs and how many hours are going to be spent cleaning a home. Please call Anna for a price quote

How do I schedule an appointment?
Call Anna @ 773.622.2612 or 773.622.2609

What are your office hours?
Monday- Saturday 8am-6pm

Who will be cleaning my home?
A regularly assigned trained cleaning lady will clean your home. All employees are insured.

How far in advance do I need to schedule an appointment?
We are usually booked solid one week in advance. Sometimes next day service is available. We try to accommodate every request.

Does someone always have to be home?
No. This is completely dependent on our clients preferences. We have developed relationships with our clients who have entrusted us with keys, access codes and inform concierge to give us access.

What cleaning supplies do you use?
We ask that our clients provide their own cleaning products of their choice. You can request us to purchase the products for you and we are always happy to recommend what products we feel work the best.

What do I have to do before the cleaning?
So the time we spend in your home can be as efficient as possible, we ask that you pick up clothing, toys or other household items.

Will I get the same cleaning lady/crew each time?
If a regular cleaning service is scheduled (weekly/bi-weekly) most likely the same cleaning lady would be there. We try our best to always accommodate our clients request.